Privacy Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Privacy Seals

    Your information is completely confidential and will not be shared with anyone else or any 3rd parties. At XGear101.com we are committed to protecting your privacy online and that is why we only use the best of the best  #1 Trusted Website Securities, TRUST GUARDWe do not sell or rent your personal information to others or 3rd parties. We use your information that we collect from you only for the purposes of filling orders, contacting purchasers to inform them of their order status, and sending promotional information, enhancing the operation of our site.

    When you order from our site, all information is fully secured via SSL (secure socket layer) encryption. We collect the following information: your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information and a password in order to complete your online order. Your order is then process through our payment gateway system Authorize.net, which helps fully secure all purchases done on our website by credit/debit cards. We take all the necessary security pre-cautions on every purchase through our online store.You should feel 100% comfortable when shopping online.

    We ship all orders through the United States Postal Service (USPS).

    You will be sent an email once your order has shipped containing your tracking number. You can track your package online at www.USPS.com

    Most orders are fullfilled by the brand directly which can take 1-3 business days to fullfill before it ships out of their warehouse.

    We ship to everywhere in the USA even to Military Bases and PO Boxes

    *** We are not responsible for stolen packages or lost packages.... AGAIN we are not held responsible or accountable if your package is lost or stolen. If it shows delivered on USPS.com, that's it from our end. You will need to contact USPS and figure out where your package is with USPS.

     

    Returns are accepted with-in 7 days of the package delivery date.

    Returned items must be un-worn and in the same condition as when you received it. If your items have any tags attached to them, they must still be attached when you return them back to us. 

    RETURNS, there is a 20% Re-Stocking Fee and a $5.99 Return Shipping Label Fee. Click the RETURNS tab located at the top of our website and fill out the return form. You will then be sent a return shipping label via email. Make sure you include your invoice number when you send in a request.

    PLEASE NOTE: The cost of the return shipping label and restocking fee will be deducted from the amount we refund back to you. Once you have received your return shipping label via email you will need to print it out and tape it to the package you are sending back to us. Make sure to you do not tape over any barcodes that are on the label. Drop it off at any USPS post office or you can schedule a pick up from their online website www.USPS.com

    DISCLAIMER 

    All trademarks, service marks, collective marks, design rights, personality rights, copyrights, registered names, mottos, logos, avatars, insignias and marks used or cited by this website are the property of their respective owners and this website in no way accepts any responsibility for an infringement on one of the above.  

    COPYRIGHT COMPLAINTS

    XGear101.com is a marketplace for various brands/vendors. We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us  and provide the information specified below:
    • A description of the copyrighted work that you claim has been infringed upon;
    • A description where the material that you claim is infringing is located on the site;
    • Your address, telephone number, and e-mail address;
    • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
    • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.